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Exciting Careers in IT

On 25 November 2008, the University of Technology Sydney (UTS), Faculty of Engineering and Information, Industry Advisory Network supported by the Australian Computer Society (ACS) Foundation and ACS NSW held a breakfast forum where members of the industry got together with students, academics and other key stakeholders to discuss the ICT skills shortage.

"I.T. is exciting! Why don't young people know that?" That was the question on the day, and that will be the subject of a report being prepared for release in 2009.

Following the lively and articulate debate on the day, ACS Foundation and Open Forum decided to co-host this online forum:

EXCITING CAREERS IN I.T.

The forum has been extended indefinitely to provide you with an ongoing opportunity to collaborate by contributing your ideas, thoughts, comments or suggestions to be included in the report.

At the breakfast, there were a few key areas identified, which are particularly worthy of further discussion with a view to arriving at some concrete solutions:   

  • Harnessing effective communication strategies to relate to young people
  • Educating parents about the great career opportunities the IT sector has to offer their kids
  • Raising awareness around the enormous diversity of roles within the IT profession
  • The need to start quality IT education early
  • Helping potential employees and employers understand how IT is embedded in other industries
  • Improving the standards of IT teachers in schools
  • The need for internships in IT
  • Combating the perception issues facing IT
  • Facilitating careers advice which better represents IT

Of course, there were many other areas of discussion, and if we've missed something you think is important then please log in and tell us.  

Participation is simple and free.

  • Take a look at what other people have been saying by taking a look at the related blogs listed below?
  • To contribute yourself, just go to "login" and if you ‘re not already, become an Open Forum member by clicking on "create a new account".
  • Then you can simply click on "post a comment" to leave a comment on the main page of this forum, or to reply to an individual blog.
  • To write your own blog, click on "write a blog", or you can email submissions directly to srose@openforum.com.au

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Comments

IT a smart career choice

I was lucky enough to be an outsider sitting inside the room for the "IT is exciting! Why don't young people know this", breakfast on the 25th November. It was a real eye opener for me. I'm amazed that IT faculties in Australian Universities are finding it a challenge to attract enrolments, when it is so obviously an excellent career path. I'm acutely aware that my greatest professional weakness is my low levels of competency with ICT. As an Arts graduate, every role I have ever had has been completely dependent on somebody having the right IT skills for things to function. The solution in each instance has been to outsource that work- generally to someone earning at least double my salary.

I think that the problem

I think that the problem facing careers in IT, as generation Y matures and moves into employment, is that many believe that since they have such high levels of competency in ICT, a career in IT may soon become less lucrative as more people are able to solve their own problems. There will of course always be demand for IT personnel to setup and maintain large networks and computer systems, however in my view, as a recent school-leaver, this is not enough to sustain the current high incomes in the IT industry.

What's the niche?

My whole family is in IT and lots of Russians friends I've made while in Australia are programmers. They've all done extremely well career-wise, and for quite some time the general perception among Russian immigrants about computing as a profession has been that it was a secure and very lucrative career path. Things started to change, however, after the dotcom crash. The current feeling is that the ‘golden era' of late 1990s with its incredibly high IT salaries will never be repeated, with the rise of outsourcing giants India and China offering cheaper, high quality programming solutions.

So where would be the niche for Australia to make it an attractive proposition for people craving successful and rewarding careers? The current computing environment seems to be more ‘puzzle oriented' - that is, it's no longer about creating programmes from scratch, but about knowing how to integrate disparate systems, written in different programming languages at different times, into a cohesive, well functioning whole. This must be quite an exciting idea for those with analytical minds. Perhaps, that's where the promotional focus should be.

Lack of support for IT students

As a third year uni student studying acomputer science / computer security double major one of the most offputting things I have found is the lack of support for IT students in the real world.

There is very little support for the transition from study to work, most employers want people with at least 3 years job experience and yet there are very few companies ( I am in Perth, not sure about how things stand elsewhere ) that will take students as vacation workers or interns. So how are we supposed to get this experience?

I know several people who have swapped majors out of ITC because they believe that there are better support structures for other careers.

Also the transition from study to work: it could be a failing in My university only, but there is very little support or help with the transition in the way of learning how to choose a career path, who to contact, how to go about it.

Even web based support, ideas on what we can do at uni in spare time, ways we can make ourselves as people entering the workforce more employable.

Also ITC is seen as a struggle in other ways. The movement from permenant employees to contract especially in the ITC field is disheartening. I know the whole "but as contract you get to work in many places and earn more!" argument, however alot of us want career stability and personal feeling of ownership, corporate pride. We wont get that on short term contracts.

Just my thoughts ..

agree

I must say that I completely agree with you. I have finished uni (UTS) a year ago, still looking for job. Last time saw position for JUNIOR business analyst which required 2-3 years of experience. How junior is that than??? How are we suppose to get into workforce while we do not have a chance to get experience.

I believe that also recruitment companies are getting lazy. I know one of those companies, they have most of the graducate jobs, but unfortunately if you get rejected once, that's it for you. Even if you try to apply for completely different positions there is no way for them to even look at your resume. It not very encouraging for graduates I believe to keep on looking and applying. Next thing that comes to mind is to change profession.

 

 

A working environment that supports telework

The very prime obstacle for me in this industry is the fact that doing this job still overwhelmingly involves working in an office.

For six years 1998 to 2003, I spent four hours travelling between Wollongong and Sydney. I tried to convince management that it would be better if I could work from a local office, but they weren't interested. I left them after getting a degree.

Still, I have never been able to find a job that I was able to do from home. I hear a lot about these wonderful jobs, but I have never seen one.

Why has this industry been so reticent to take on telework?

Collocation is a disease that this industry, having developed the technology to cure society of it, has avoided addressing. It is as if removal of line-of-sight factory floor management with all its associated traditions is an inevitability that is a little too hard to accept.

Why?

To me, the simple (and it is a very simple) answer is that management fear is stifling real innovation. It is opposing common sense when it perniciously works against the natural tendency of this technology to provide virtual environments for people to work and collaborate within.

Management fear has so far removed from this profession, any promise given to me more than 20 years ago when, as a 12 year old, I got in to software development.

Owen.

 

Attitudes

I teach IT at a boy's independent secondary school. Most of the boys in my classes think that they know everything - they can set up a facebook account, use email, search the Internet, play games and produce their school homework on a word processor. What more do they need? There is also a perception that all the IT jobs are in India. Parents seem to believe that IT jobs do not carry much status or salary and thus do not encourage their children into taking up a practical field. There is also a belief that the IPT, SDD and IT(Multimedia) [year 12 HSC courses in New South Wales] do not scale well for calculating the UAI. [Which they do not]. As a result of these (and other) beliefs, enrolment in IT classes has fallen at my school over the past five or six years. We run an acceleration program in IPT for brighter students and this is what has kept the subject alive at senior levels. SDD has disappeared. Multimedia is seen as an exciting field and we do have more interest and demand for this subject. The boys (and their parents) seem to think that this is an exciting, interesting area that could carry high salary, status and employment prospects.

My husband has recently retired from the IT industry, my son-in-law works in IT and I have numerous friends and aquaintances in the industry. From the outside, I think that the IT industry has a lot to do as far as public relations is concerned.There seems to be little in the way of a clear career structure, public knowledge of careers in IT is poor, perceptions of what the industry actually does is blurry, and there is a general impression that it's all going ot India anyway. The current economic crisis and the resulting disintegration of IT companies doesn't help.

I suggest an advertising campaign aimed at students and parents informing them of the possibilities available. A good route for this would be through school career's advisers, careers evenings and teachers. Support for IT teachers' associations [CSTA in NSW] could be rewarding. Lobbying the NSW Board of Studies to improve the scaling of the IT HSC exams might help. These actions would almost certainly result in more students studying IT at school. This would flow on the university, but then what? Some of the other comments in this forum suggest that getting into the industry is not easy. Maybe some work needs to be done at that end.

 

Takes time

I attended the breakfast and have had a quick read through the various posts. There doesn't seem to be just one problem with attracting and maintaining skilled talent in the IT industry but many; awareness, education, support, funding and the list goes on.

Its going to take a collaborative effort from the industry, government, schools, community, parents and students to boost our numbers. But like any large change it will take time before we can see significant improvements.

I look forward to promoting IT during this period and seeing the positive outcome in years to come!

Connecting to schools

How would industry like to connect to schools? I am a VET IT teacher and careers teacher at a regional secondary school. Many industries with skills shortages are using these sorts of programs to generate interest among young people, particularly through work placements and school based apprenticeships. This helps teenagers to connect to the industry through real world experiences and creates a better understanding of what the industry is about and the wide variety of opportunities available. However if you asked most young people what IT is about, they would have no clue. Especially due to the hidden support nature of the industry. Don't just promote, connect to schools. Upon seeing this forum had been set up I went to my resource files on information and opportunities to explore IT and found very little in it. Many other industreis are offering: Cadetships, industry site visits, careers days, work experience, day in the life programs and more. There are a range of industries trying to capture the imagination of young people and IT is being left behind.

Teaching IT

I am a TAFE teacher and find that whilst the vast majority of students love the hands-on aspects of IT they 'switch off' when they have to learn what they see as the boring aspects, namely soft skills, ethics, morals, project management, etc. all of which are eqaully as important as the 'doing' skills. But I guess this is the same in any fileds of academic study.

Ksenia, I agre with you, things are strange

Ksenia, I have 7+ years of experience in IT, and since I graduated , overseas, quickly got a job (overseas as well) and since then my career has been in a steady path. But since I've been in Australia, I have been looking for a position and it is very hard to find, and there is one such bad thing as the recruitment is done not by the employers, but by these so called agencies. I think indeed it is a part of the problem. I have had some experience hiring people for projects and it seems to be a lose-lose situation, the recruitment agencies use staff with low skills, make the candidates unhappy and the employers also unhappy because they are not able to get the best ones. The employers that takes their teams seriously run their own recruitment program.

And I am not the only one high skilled person in IT that is having this perception. I have had comments from highly skilled developers the difficulty that is to deal with those recruiters.

I wouldn't call such career and such things "exciting', would call rather dull.

 

More Internships Please

I just want to suggest that the ACS would provide internship for the IT graduates like from TAFE. Im in my last term for my TAFE wed design diploma and im just starting to look for the internship. Because employers will not hire me right away because of my lack of experience, the ACS would also support us to look for jobs.

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visiting http://www.jobsinworld.com/australia-jobs/ .

as you said

I have same experience, the students can surf net, use Facebook as you say and thus what more do they need? My understanding is HSC enrolments across all IT subjects are declining thus it would flow on that Uni. enrolments are down. The days of 'pure' IT degrees may be numbered, I do not have any figures to prove this but I believe the trend is more and more double degrees where IT is combined with something like law or business. I feel Universities should be promoting these type degrees to get the numbers involved in IT up. I have managed to start a Years 9/10 IST (info tech) at our scholl next year, guess if we don’t get them interested at that level they will not carry it through to Uni level later on. - I left 15 years in IT to become a teacher, yes I could have remained in IT industry and maybe kept a job but had little faith of IT as a future in Oz ( I left the industry 8 years ago). Over the last 8 years a number of my former IT colleagues have also left the industry to do a myriad of other jobs.

I constantly tell my IT students that all jobs now a days have an IT component, even a taxi driver needs IT skills to run the radio/job allocation device, navman etc. Anyway I see the future is combined IT degrees rather than straight IT degrees; that’s my opinion.

The business of IT

Reading the previous posts and from personal experience, I agree with most of the posts and would say that the IT industry in Australia and IT career path has suffered from a variety of different problems, and issues that have to all be addressed concurrently. Although I'm currently doing a Masters in IT, my undergrad was in Psychology and Management. Having worked across IT teams in a large Australian financial services company over the last 2.5 years, I've seen how the uncertainties associated with working in IT and the lack of appreciation from corporate leadership for the value of IT has created an overall impression that IT technicians are largely support staff, just there to follow and do as they're asked by their business customers / stakeholders. I believe this isnt just isolated to the financial services, but many parts of the industry, which is highly dependent on business partners / stakeholders to survive, even exist.

The reality of the situation is that most IT jobs in Australia at the moment (apart from technical developer jobs) do not regard technical knowledge (ie programming/ network/ system knowledge) as a key component to the business, but rather as a means to do business and resolve their problems. It's a sad reality that means IT staff do not have much of a say when they in the business decision making process or recognition for their contribution to business success. This goes against the perceived influence of IT in business that IT students are taught (especially in ability of IT to make sweeping changes to business), and creates a sense of frustration and feeling powerless when they enter the workplace. Combined with the uncertainty of contracting, it makes many new IT professionals feel disconnected and unenthusiastic when dealing with the business, and subsequently, out of the decision making process. Even for those who choose to engage with the business (in roles like BA or consultants), there is no excitement in dealing with other staff, when your job and budgets are dependent on business demands, which often are not compatible with the chosen technology systems.

Although IT is becoming increasingly integrated into more aspects of society, the perceived role and influence of IT professionals in the organisation / business has reduced, and the the expectations / requirements placed on IT staff are increasing. Combined with the lack of job security and development pathways, making the transition to work is increasingly becoming a difficult process for IT students. Universities need to work with industry to prepare more IT students for this reality, and fina a way of helping them cope and strive in this work environment.

My thoughts

We should show young people the variety of opportunities in IT

There is some interesting discussion in this forum. One thing I often wonder about is whether those of us who work in the IT industry try hard enough to show young adults who are thinking about their choice of undergraduate path and eventual career the sheer extent of opportunities and variety available in an IT career. ie, to show these young people the expanse of roles available - technical, project and portfolio management, business process and analysis, and all the different management-level opportunities to name but a few. Plus of course there is a genuine opportunity to see and work across entire organisations of all different shapes and sizes. And IT definitely has an impact on sustainability and ecological issues. So maybe more of us should take it upon ourselves to visit schools and universities periodically to discuss with tomorrow's talent pool the possibilities available to people who pursue an IT career.

Connect UNI, ACS & Industry

prior UNI:
I think it is very hard to give youngsters a guess what a IT job is like, as seeing people sitting in front of a screen never
made me enthusiastic either even during university so best would be having a job part time to get experience.
As i always say try to find out what you don't want as it is almost impossible to find out what you want in the age around 20.

during UNI:
practise, practise as some people already pointed out but how we are going to get there, yes university and industry need to be
connected and maybe the ACS is the perfect connector to provide a platform. Where do companies getting resources from? recruitment agencies
they don't know anything about these jobs and try to sell the most expensive resource so newcomers will get promoted last.
Many countries all over the World have this issue. In germany they have every six months a job-fair in the university where students just walk by and can talk to professionals or going to visit a presentation.
Key is that the industry is keen, are they willing to invest in young potentials in Australia or do they just want to have temporary expensive contractors to fill gaps?
I have never experienced a stronger contracting market than in Australia in most of the countries in Europe contracting is the exemption, so what would help is a cutural change
and show everyone how much of an advantage it can be to get new blood and creativity. But we have a very strong competitor, the current market driven by the recruitment agencies.

University - ACS - Industry connect them, uni provides the future professionals, ACS can steer the board and the Industry shows us the demand.

Have all a really good new year!

have a clue whats going on in the real world - UNI and 9 years of international IT career

the need to start quality IT education early.

i think this education otta be hands-on,in the form of training, proper instructions and clear cut explanations.and helpline always on hand never tiring even several repeats.in school, if children would be motivated,to enjoy, explore and experience the world of internet and how the knowledge of IT will serve them, like sort of a "joy" surrounding the use of a joystick, it would indeed be well suited to an early introduction of IT.the child has a world of stories, tell-me-why' s, in literature, science, geography history and not to forget 'rithmetic and MATHS;with facts and fiction at each window.

the world of internet has a universal feel about it and IT otta be his spaceship.let him enjoy the experience.Quality should be ensured here, quantity can come in later school years(theory).

The World of the IT Graduates

IT GRADS The worlds of the doctor,lawyer, engineer, tourist industry worker, teacher, and the commerce force, are all familiar to us.even a layman, who does not have any of the above qualifications, can visualize at the drop of a hat, a light and color version of all the shops and institutions connected to the above mentioned people;in his imagined urban place like Google map unfolding.we know where to go, who to ask and most important what to ask, if the need arises, from the professionals and their places-the multi-complexes belonging to the above mentioned professions in our city.but when it comes to the world of the IT graduates, and this world is big globally-it draws a blank when we try to imagine it.why are we so unfamiliar with it?even those who have a little knowledge about it are soon thrown off the track.IT develops fast, rejects the old, adds the new, focuses on its IT graduates and workers, holds conversation with them, and the IT people have exclusive magazines and exclusive ADS!then there are so many IT products and services, you just do not know where to begin.if anybody who is not an IT person is asked to think of an IT park he will just hum and haw. if non digital- literate people having a small office or a private clinic, want to work using IT services and products, they would not know where to start, what to ask for exactly, or to put into words what are their needs.everything IT is cut out and made for big corporate sectors and multinationals,whereas people working from home even if they do connect to big institutions having their colleague professionals working there and they all are connected to their clients; and the database flows to all of them;yetfor a private worker to convert his office to a complete "IT-ised" affair is very difficult.a worker belonging to a big organisation, but working from home, and staying connected to the bigger arena and the clients allotted to him is a different matter.here he is not running his own private office and doing his own entire thing. he is just a dot, like the several other dots connected to the big organisation.the dots get their orders from the big top. The misfits of science and its recent IT branch I was weak in MATHS I still got on with life somehow, I could not understand science Still the world went round with me, wow!! I am just slow to understand the IT lingo, And I AM STRUCK OFF!! the very path of progress, bingo.

It ain't all roses

I had a 28 year career in IT, reaching some quite high levels of success as a Programmer, Sydtems Analyst,Business Analyst, Project Manager, Consultant, Sales and pre-Sales. Very broad experience with leading edge firms like IBM, Fujitsu, Digital etc. Always very quick to learn.

Then the 2000 crash hit. I've been out of IT for a few years, doing odd jobs and running my own small non-IT business, and keeping up to date by doing community website projects etc. Finally, in 2008 everyone was telling me it was time to get back in to IT, and I could do with the intellectual involvement again. So I sold my business and started looking.

But guess what, despite this supposed IT Skills shortage, my proven abilities and wide experience, my great customer skills and vibrant approach, my proven ability to perform in a whole variety of IT roles, I can't get a job anywhere. Ageism is everywhere. No matter your experience, if you haven't got the very latest toolset skills (no matter how small a part of the job that technical skill is, no matter whow fast you can learn, no matter you have used the same sort of toolsets for decades), and 5 years experience of a particular tool set, they'd rather import some cheap graduate from overseas. Either that or you are "over qualified".

And my story is just too common among older IT workers.

If you want a career where you can expect to be appreciated and respected no matter how old you are, where "too much" experience is not a disadvantage, steer clear of IT. It's not only a boom bust industry, it's now an industry that uses you up and spits you out!

Ya ,IT Profession is really exciting

Myself working in IT sector,Its really difficult nowedays to get into IT field for the freshers struggling for job because of Recession.

For your information find some exciting jobs in IT field and other sectors for any positions.

Visit:http://www.jobsinworld.com/Part-Time/jobs-in/Australia

not enough awareness

I.T can be exciting, yes, but there's still not enough awareness out there about project management in IT and the courses and abridgments available to students. If you're learning the basics of the industry you might want to look at doing a PRINCE2 project management course, especially if you're already working in the field and need the qualifications to go further with your career. I'd agree that university courses are great too but if you want more industry experience and a baptism of fire in project management then lean towards TAFE qualifications.