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peter fritz's blog

Show me the Money!

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Government needs to worry less about a lack of innovation and think more about its own role in supporting business which are innovating.

Last month I attended a gathering to mark the release of "Inside the Innovation Matrix", the latest publication from the Australian Business Foundation. The Hon. Craig Emerson MP had been invited to say a few words to launch the book.

He was armed with the full vocabulary of innovation speak to throw at us: vision, daring, connectivity, clustering, inter-disciplinary communities, innovation...the list goes on.

Over the last 30yrs I've participated in various initiatives concerned with promoting innovation, and what I heard felt strikingly similar to what I've heard before. It was a little like hearing an echo of Ministers past.  

Successive governments have tried to encourage or cajole us to be more innovative. Yet the Australian business community including small to medium enterprises (SMEs) as well as big business have consistently failed to fulfil our leaders' vision.

The 'Second Track' Process: a Civil Solution

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We need to move away from the myth that government is always the appropriate agency for resolving people's problems and that the individuals have no responsibility for society outside their own lives.

We live in a regulated society. I am not just talking about government initiatives, but also about the rules and regulations we encounter in the workplace, at home or in school.

From early on, we spend our lives "fitting in". We all play many parts.  For me, that includes business manager, father and husband.

If I've learnt one thing, from any of these roles, it is that the settings and incentives (be it the carrot or the stick or both) need to be correct for my intended aims to materialise.

Often we spend our time circumnavigating "the rules". We like to call such activities innovation, but real innovation is about improving the status quo.

Of the many regulatory myths that I have come across, the most absurd is the concept of the fully informed market principal.  This is the common belief that a fully informed market will generate the most efficient pricing of resources and allocation of capital. In fact if such a situation would arise there would be no business transacted at all. (Please refer to "Regulation, Innovation and Wealth Creation; Remarks by Chairman Alan Greenspan before the Society of Business Economists, London, U.K. September 25, 2002")

An Image Makeover for Regulation

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To foster better regulation the first thing we need to do is to change our attitude.  

For a long time, there has been a prevailing attitude in the business community that regulation is an impediment to business, and that we must press forward with deregulation.

I believe this deregulatory approach, which focuses on throwing out as many of the old rules as possible, is a retrograde step.  

Despite all the rhetoric about it, very few people genuinely support the idea of blanket deregulation. Instead, we think it would be nice to keep the laws which protect us, and throw out the ones which restrict or punish us. Unfortunately, everybody else feels exactly the same way.

This demonstrates precisely why regulation is important: to keep self-interest in check.

It's common sense that a sound regulatory system upholds and supports the interests of the community. Business needs to realise that this in turn raises the standards in our marketplaces by fostering efficiency and innovation. Whilst it's true that too much or inappropriate regulation can have a negative direct effect, too little is likely to have a far more destructive influence.

Instead of characterising regulation in terms of higher taxes and fewer freedoms we urgently need to get over our gut reactions and adopt a more mature mindset. We need to appreciate the security and infrastructure regulation provides for us to operate within.

Measuring Success

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If someone takes the time to find your number and approach you with an idea or proposal, the very least you can to is return their call.

Earlier in the week I had the pleasure of addressing a group of students graduating from Electronic Engineering faculty at the University of Technology Sydney.

Of course I congratulated them on the achievements, and gave them a message of support for the future careers, but I also took the opportunity to warn them against the poison of hubris.

Whilst life is a personal experience, one does it in company, and if one is to succeed, one should be mindful of one's travelling companions. To me that meant - to be respectful of others, to recognise the contribution that others make and everyone's right to participate.

Contemporary democracy and the shift in power from bureaucracy to business and individuals

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A World Economic Forum report predicts multinational corporations and individuals will exercise more power than governments by 2030...  

Government bureaucracies have been the main mechanism for supporting government since the late 18th Century and the French Revolution. By virtue of their gatekeeper position between decision makers and the community, public service agencies have wielded significant power in advising government on the development and implementation of policies and services.

Consultation with business, NGOs and citizens has always played a part in developing government initiatives, but the decisions about whether and how to involve the community have been ad hoc, and the bureaucratic hierarchy involved can sometimes make the whole process cumbersome and slow.

Since the early 1990s, the environment in which the government must respond to change has been transformed by the rapid development of the Internet and the accelerating pace of globalisation. Many activities to meet community needs, which were once only within the ambit or capacity of government, have now moved into the domain of people and in many ways have become self-regulatory.

Thoughts on innovation: What are the incentives for risk-taking?

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There is often confusion over the terms "creative thinking" and "innovation". Many view them as one and the same, but in reality they are very different. One means ideas, the other means action.

The term "innovation" on its own can offer several possible meanings. Innovation has to be about output - the act of doing something, either to improve an existing product or process, or invent something entirely new. The "laziness test" is an effective way of identifying good innovation - does it make my life simpler, easier? Does the product that has been through the innovation process perform in more efficient ways for me?

I view innovation and innovation policy as more than focusing on new ideas. An idea is not enough to qualify as innovation. It is about outcomes and providing the means to experiment with new concepts. Innovation is not an aim in itself, but a tool to achieve what the market is looking for in terms of constant improvement.