By Bill Gates
Thirty years, twenty years, ten years ago, my focus was totally on how the magic of software could change the world. I believed that breakthroughs in technology could solve key problems. And they do, increasingly, for billions of people. But breakthroughs change lives primarily where people can afford to buy them, only where there is economic demand, and economic demand is not the same as economic need.
There are billions of people who need the great inventions of the computer age, and many more basic needs as well, but they have no way of expressing their needs in ways that matter to the market, so they go without.
If we are going to have a chance of changing their lives, we will need another level of innovation. Not just technology innovation, we need system innovation.
Let me begin by expressing a view that some do not share: the world is getting better, a lot better. In significant and far-reaching ways, the world is a better place to live than it has ever been.
Consider the status of women and minorities in society - virtually any society - compared to any time in the past. Consider that life expectancy has nearly doubled during the last 100 years. Consider governance, the number of people today who vote in elections, express their views, and enjoy economic freedom compared to any time in the past. In these crucial areas, the world is getting better.
These improvements have been triggered by advances in science, technology, and medicine. They have brought us to a high point in human welfare. We are really just at the begining of this technology-driven revolution in what people can do for one another. In the coming decades, we'll have astonishing new abilities to diagnose illness, heal disease, educate the world's children, create opportunities for the poor, and harness the world's brightest minds to solve our most difficult problems.
This is how I see the world, and it should make one thing clear: I am an optimist.
But I am an impatient optimist. The world is getting better, but it's not getting better fast enough, and it's not getting better for everyone.
The great advances in the world have often aggravated the inequities in the world. The least needy see the most improvement, and the most needy see the least - in particular the billion people who live on less than a dollar a day.
There are roughly a billion people in the world who don't get enough food, who don't have clean drinking water, who don't have electricity, the things that we take for granted.
Diseases like malaria that kill over a million people a year get far less attention than drugs to help with baldness.
Not only do these people miss the benefits of the global economy - they will suffer from the negative effects of economic growth they missed out on. Climate change will have the biggest effect on people who have done the least to cause it.
Why do people benefit in inverse proportion to their need? Market incentives make that happen. In a system of pure capitalism, as people's wealth rises, the financial incentive to serve them rises. As their wealth falls, the financial incentive to serve them falls - until it becomes zero. We have to find a way to make the aspects of capitalism that serve wealthier people serve poorer people as well.
The genius of capitalism lies in its ability to make self-interest serve the wider interest. The potential of a big financial return for innovation unleashes a broad set of talented people in pursuit of many different discoveries. This system driven by self-interest is responsible for the great innovations that have improved the lives of billions.
But to harness this power so it benefits everyone - we need to refine the system.
As I see it, there are two great forces of human nature: self-interest, and caring for others. Capitalism harnesses self-interest in helpful and sustainable ways, but only on behalf of those who can pay. Philanthropy and government aid channel our caring for those who can't pay, but the resources run out before they meet the need. But to provide rapid improvement for the poor we need a system that draws in innovators and businesses in a far better way than we do today.
Such a system would have a twin mission: making profits and also improving lives for those who don't fully benefit from market forces. To make the system sustainable, we need to use profit incentives whenever we can. At the same time, profits are not always possible when business tries to serve the very poor. In such cases, there needs to be another market-based incentive - and that incentive is recognition. Recognition enhances a company's reputation and appeals to customers; above all, it attracts good people to the organization. As such, recognition triggers a market-based reward for good behavior. In markets where profits are not possible, recognition is a proxy; where profits are possible, recognition is an added incentive.
The challenge is to design a system where market incentives, including profits and recognition, drive the change.
I like to call this new system creative capitalism - an approach where governments, businesses, and nonprofits work together to stretch the reach of market forces so that more people can make a profit, or gain recognition, doing work that eases the world's inequities.
Some people might object to this kind of "market-based social change" - arguing that if we combine sentiment with self-interest, we will not expand the reach of the market, but reduce it. Yet Adam Smith - the father of capitalism and the author of Wealth of Nations, who believed strongly in the value of self-interest for society - opened his first book with the following lines:
"How selfish so ever man may be supposed, there are evidently some principles in his nature, which interest him in the fortunes of others, and render their happiness necessary to him, though he derives nothing from it, except the pleasure of seeing it."
Creative capitalism takes this interest in the fortunes of others and ties it to our interest in our own fortunes - in ways that help advance both. This hybrid engine of self-interest and concern for others serves a much wider circle of people than can be reached by self-interest or caring alone.
My thinking on this subject has been influenced by many different experiences, including our work at Microsoft to address inequity.
For the past 20 years, Microsoft has used corporate philanthropy as a way to bring technology to people who don't have access. We've donated more than $3 billion in cash and software to try to bridge the digital divide, and that will continue.
But our greatest impact is not just free or inexpensive software by itself, but rather when we show how to use technology to create solutions. And we're committed to bring more of that expertise to the table. Our product and business groups throughout the world, and some of our very best minds at our research lab in India, are working on new products, technologies, and business models that can make computing more accessible and more affordable.
In one case, we're developing a text-free interface that will enable illiterate or semi-literate people to use a PC instantly, with minimal training or assistance. In another we're looking at how wireless technology, together with software, can avoid the expensive connectivity costs that stand in the way of computing access in rural areas.
We're thinking in a much more focused way about the problems that the poorest people face, and giving our most innovative thinkers the time and resources to come up with solutions.
This kind of creative capitalism matches business expertise with needs in the developing world to find markets that are already there, but are untapped. Sometimes market forces fail to make an impact in developing countries not because there's no demand, or because money is lacking, but because we don't spend enough time studying the needs and limits of that market.
This point was made eloquently in C.K. Prahalad's book The Fortune at the Bottom of the Pyramid, and that's had a huge influence on companies in terms of stretching the profit motive through special innovation.
When the World Health Organization tried to expand vaccination for meningitis in Africa, it didn't go straight to a vaccine manufacturer. It first went to Africa to learn what people could pay. They found out that if they wanted mothers to get this vaccine for their babies, it had to be priced under 50 cents a dose. Then they challenged the partners to meet this price, and, in fact, Serum Institute in India found a new way to make the vaccine for 40 cents each. They company agreed to supply 250 million doses to distribute through public health systems over the next decade, and they are free to sell it directly to the private sector too.
In another case, a Dutch company, which holds the rights to a cholera vaccine, retains the rights in the developed world, but shares those rights with manufacturers in developing countries. The result is a cholera vaccine made in Vietnam that costs less than $1 a dose - and that includes delivery and the costs of an immunization campaign. There are a number of industries that can take advantage of this kind of tiered pricing to offer valuable medicine and technology to low-income people.
These projects are just a hint of what we could accomplish if people who are experts on the needs in the developing world would meet several times a year with scientists at software or drug companies and help them try to find poor world applications for their best ideas.
Another approach to creative capitalism includes a direct role for governments. Of course, governments do a great deal to help the poor in ways that go far beyond nurturing markets: they fund research, subsidize health care, build schools and hospitals. But some of the highest-leverage work that government can do is to set policy and disburse funds in ways that create market incentives for business activity that improves the lives of the poor.
Under a law signed by President Bush last year, any drug company that develops a new treatment for a neglected disease like malaria or TB can get priority review from the Food and Drug Administration for another product they've made. If you develop a new drug for malaria, your profitable cholesterol-lowering drug could go on the market a year earlier. This priority review could be worth hundreds of millions of dollars.
Another approach to creative capitalism is simply to help businesses in the poor world reach markets in the rich world.
Tomorrow morning I will announce a partnership that gives African farmers access to the premium coffee market, with the goal of doubling their income from their coffee crops. This project will help African farmers produce high-quality coffee and connect them to companies that want to buy it. That will help lift them, their families, and their communities out of poverty.
Finally, one of the most inventive forms of creative capitalism involves someone we all know very well. A few years ago, I was sitting in a bar here in Davos with Bono. After Asia and most of Europe and Africa had gone to bed, he was on fire, talking about how we could get a percentage of each purchase from civic-minded companies to help change the world. He kept calling people, waking them up, and handing me the phone. His projections were a little enthusiastic at first - but his principle was right. If you give people a chance to associate themselves with a cause they care about - they will pay more, and that premium can make an impact. That was how the RED Campaign was born, here in Davos.
RED products are available from companies like Gap, Motorola, and Armani. Just this week, Dell and Microsoft joined the cause. Over the last year and a half, RED has generated $50 million for the Global Fund to Fight AIDS, TB, and Malaria. As a result, nearly 2 million people in Africa are receiving life-saving drugs today.
What unifies all forms of creative capitalism is that they're market-driven efforts to bring solutions we take for granted to people who can't get them. As we refine and improve this approach, there is every reason to believe these engines of change will become larger, stronger, and more efficient.
There is a growing understanding around the world that when change is driven by market-based incentives, you have a sustainable plan for change - because profits and recognition are renewable resources. Klaus Schwab runs a foundation that assists social entrepreneurs around the world, men and women who turn their ideas for improving lives into affordable goods or services.
President Clinton demonstrated the unique role that a non-profit can play as a deal-maker between rich world producers and poor world consumers. The magazine Fast Company gives awards for what they call Social Capitalism.
These are not a few isolated stories; this is a world-wide movement, and we all have the ability and the responsibility to accelerate it.
I'd like to ask everyone here - whether you're in business, government or the non-profit world - to take on a project of creative capitalism in the coming year. It doesn't have to be a new project; you could take an existing project, and see where you might stretch the reach of market forces to help push things forward. When you award foreign aid, when you make charitable gifts, when you try to change the world - can you also find ways to put the power of market forces behind the effort to help the poor?
I hope corporations will consider dedicating a percentage of your top innovators' time to issues that could help people left out of the global economy. This kind of contribution is much more powerful than simply giving away cash, or offering your employees time off to volunteer. It is a focused use of what your company does best. It is a great form of creative capitalism, because it takes the brainpower that makes life better for the richest, and dedicates it to improving the lives of everyone else.
There are a number of pharmaceutical companies - GlaxoSmithKline in particular - that are putting their top innovators to work on new approaches to help the poor. Other companies are doing the same - in food, technology, cell phones. If we could take the leaders in these areas as models, and get the rest to match them, we could make a dramatic impact against the world's inequities.
Finally, I hope that the great thinkers here will dedicate some time to finding ways for businesses, governments, NGOs, and the media to create measures of what companies are doing to use their power and intelligence to serve a wider circle of people. This kind of information is an important element of creative capitalism. It can turn good works into recognition, and ensure that recognition brings market-based rewards to businesses that do the most work to serve the most people.
We are living in a phenomenal age. If we can spend the early decades of the 21st century finding approaches that meet the needs of the poor in ways that generate profits and recognition for business, we will have found a sustainable way to reduce poverty in the world.
The task is open-ended. It can never be finished. But a passionate effort to answer this challenge will help change the world.
I'm excited to be part of it.
(A transcript of a speech delivered at the World Economic Forum, January 24, 2008, in Davos, Switzerland)
Comments
a new approach......
it was wonderful reading about self interest and how it can serve a bigger interest.also increasing computer accessibility especially for the poor was widely heartening.i wish the term ''poor'' would also be used for those,lots of people who are poor in 'rithmetic, and cannot twiddle with machines. at present such people are employed by the billions in jobs that do not require much knowledge in mathe matics or technology.now this set of people are a young crowd.the older crowd of aunties, and groups of retired old men are luckier,;they get an indulgent,pamperering, and amused help by their young kith and who are experts at computer/internet.such people will always be there, in the milleniums to come.but i feel, that their hold on jobs will be loosened and they will be elbowed out.poor people,just like some folk will never be able to drive automobiles.what will these futuristic jobless do! when every department will be fully computerised and ''internetised'', and a good working knowledge of this highly technical machine will be a basic minimum requirement.unless microsoft has it up its Sleeve to make computers very accesssible to this bunch.
computers that talk to them,which get them over and out of their technical difficulties and can refer them to the office ict department connecting them to help them out precisely.and talk to them in plain english or urdu or any other lingo, in a ''chatty'''mode, an everyday talk to a helping friend mode....user friendly animated robotics incorporated in a computer's application/program are a must,and they must respond to a computer user's agonised ''o no! what am i supposed to do now, cry for halp!
these ''robotics'' should help them to prevent making terrible mistakes indeed retreat and rectify them immediate, such as security infringements and other such computer/internet related dangers.they should make it safe for such people to send e-mails, do online transactions,explore and discover the internet world on their own. if you make computers very easy and accessible to such ''poor'' people too, you will be doing the whole world a capital servis!!
I would like to add this, that I write on behalf of the novices of the computer/internet world, who find it difficult to use and understand. Novices, ignoramuses and dyslexics. The latter are mild and I digress from my oft repeated path, to switch to the mention of adult dyslexics who suffer from the secondary type. The unfortunate twist of all is that they know of a time when they had a sharp intellect and enjoyed their brain functions but owing to trauma, infection or neoplastic causes, they lost it. the teaching of computers to these people is of especial importance to the occupational therapist and the patient and for them, I wonder if Microsoft has a special program for them.
17.july08
following my heart’ s way,i just want to write what i wished for as i went along cursorily learning about computers.i do not want to be a burden on anyone, and yet every now and then i had to ask for help to do and understand too.how i wished for beginners Microsoft would have a mock program-for following instructions.with options, if you would like to experiment alone at first, or have microsoft to guide you.a chatty printed text, would tell you the steps of instructions and a light would beckon you to follow it (fast/slow-your wish)to click on the proper step.this way you can mock rehearse, till you master the steps, and be mistakes free.by the way if such a program already exists then i want you to know i am A big fan of it and a huge supporter, i want it to be more well known.you could practise your backups, delete unwanted exhausting information, create new files, folders, customized programs, tools icons, rearrange, and save with practise.now that would be a confidence builder and very reassuring to any beginner.
18.july08
these mock rehearsals can then extend to sending e-mails,doing online transactions, having online office to home communication (2 way).when you become an expert at it you can plunge into the real world.why I want Microsoft to do it is because of my limited knowledge, from beginning i am stuck with microsoft and dare not experiment.so let not the giant take ‘’us’’ for granted, and be thankful for such people who get stuck with one favorite giant.
now i would like to go to the deeper part of the novices suggestion box.for the same above reason i would like microsoft to be in charge of a totally online centralised, multi-task service centre.it should have an anti-internet traffiking cell, a safe e-mail sending department, with analog of registration fast, superfast delivery service and others.under the strictest of privacy and confidentiality, with codes and ‘’substituted’’ words, graphics,text, pictures which get re-converted upon delivery;would i submit my entire computer system for a detection check up.to make it free from any ‘’infestation’’.it should expose any phishing and its phisher too.in short make my computer free with" a clean bill of health".it
19 july 08
-the same i expect of them to achieve with my online transactions from a to z, without my having to bother about cybercrime, encryption,substitute address and nom and whatnot.
-the same i expect of them, to see me through in my online communication with my insurance company, banks, offices, private and confidential psychotherapists reports, revealing of terminal stage diagnosis, or bad bad infectio
-also i would like them to ‘’invent’’ online insurance cover, for the deals i venture alone, as well as websites or blogsites i may set up, with delectable and bloglobal popular bits, which may get ‘’zapped’’ or ‘’swapped’’ at the website.it should be a one time, each time insurance cover.
and since i believe these current tmes to be quite progressive where computer development is concerned.any further development must be fed gradually into my computer makeup as per my subscription to such service.and from this stage onwards my computer may be upgraded completely, to catch up on the next development and stay at peak level of upgradation for a long, long time.i get attached to computer sets.it is understandable as so much is being shown in Disney movies nowadays about endearing ‘robotics’ life, behaving more human than humane,so i want my computer set to be durable and always enabled to put up with the most latest programs, from here onwards.(to be continued).
Please read this at the end of 18 july 08should also do a" diagnostic" on my e-mail, before escorting(chipps) and have it sent to my favorite innocent, receiver at the other end, whose new birthday gift of a computer i would hate to ‘’infect’’.(i read vincents reply to the forum topic-independent review of the australian government’s use of ICT friday 09 05 2008 and i think i got enough scare to empower me to think my proposition to microsoft is sane).
20-July-08
last but not the least.Microsoft must make a clean breast of its program deficiencies and loopholes.and give a free and renewable supply of ’’anti deficiency medicines’’,and a handy" patch-up" kit.a good dose of nano-tech ’’pillules’’to flood the computer systems and know its ’’genome complexion’’,should be supplied.this could pinpoint, arrest and raise nano-alarms throughout about any/ or/ the-intruder.’’booster dose’’ against known variety of ’’intrusiondemics’’ as well as stay alert mode for new varieties-so that the ’’immuno-defensive’’ system of the computer works, stays a-One.
here is hoping that A New Approach works well with those who are terribly interested in computers, but cannot be very tech about it!those who struggle to learn the new terms coming in, in encyclopedic proportion, with the speed of light, and displacing former ones.these people’’study’’the terms from popular commmercial advertisements, which give a better and a more understandable picture, which matters very much at least for the moment-which too passes
RED
Is the RED products campaign happening in Australia? I have never heard of it before.
Sally Rose
A broad readership vs simple follow up.
red is a bright idea