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NT e-Health Trials: an Important Test

Tony Abbott's picture

The creation of shared electronic records is a test that the Australian health system has yet to pass.

Indigenous health should be a very promising proving ground for e-health applications. Indigenous people have much higher rates of chronic disease and typically use wholly government-funded or government-run health facilities. Therefore, e-health has more than the usual potential to improve treatment. As well, the predominance of government health provision should mean fewer than the usual problems of coordination and interoperability of systems.

Although the federal and Northern Territory governments have both promoted e-health initiatives and, on paper, much progress seems to have been made, I suspect that the usual caveats concerning the gulf between what's supposed to be and what's actually happening remain in order.

Katherine was the site of one of the first and most extensive Health Connect trials. As part of this trial, all the indigenous health clinics in the area computerized all their patient records and made them available to the other clinics in the trial.

According to the NT health department, a shared electronic health record is now "progressively" being implemented. This could mean that significant health facilities in the Territory mostly have electronic records and that at least some of them are able to access the records of others. I hope that's the case. It certainly should be, several years down the track from the Katherine trial.

As part of its roll call of initiatives, though, the health department also states that the shared electronic health record is being extended to "three major GP practices" in Darwin. It also says that the Medchart medicine management system is to be implemented and that the Primary Care Information System is to be rolled out across remote area health facilities. Call me cynical, but I suspect this means that GP practices are not yet part of the shared record, neither is information about the drugs particular patients are taking, nor are such records as currently exist yet generating follow up treatment.

If I'm right (and I'll try to explore this on my next trip to the Territory) e-health there is pretty much as elsewhere: a jigsaw that's missing several pieces and has yet to be put together.

In general, many health service providers still think that record keeping is less important than actual treatment and still think of their records as being for their own exclusive use. Overcoming this culture remains extremely difficult because it's rarely an urgent priority for any particular key decision-maker.

The creation of shared electronic records is a test that the Australian health system has yet to pass.

The Hon. Tony Abbott MHR is the federal member for Warringah, and shadow minister for families, community services and indigenous affairs.

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The INDIGENOUS E-HEALTH online forum with the Hon. Tony Abbott MHR opens on Monday, 24 November 2008.

Participation is simple and free. If you aren't already, sign in to become an Open Forum member. Go to the INDIGENOUS E-HEALTH forum page, write your comments, questions and suggestions.

The Hon. Tony Abbott MHR will be personally responding to submissions from Monday, 24 to Friday, 28 November 2008.

Comments

Talk about putting the cart before the horse

How - in all seriousness - can anybody expect any of these good intentions to work without the basic infrastructure in place to support it. The first step has to be making reliable, cheap, fast broadband access available Australia wide. Everyone complains about it in Melbourne, Sydneyand Canberra, yet we are expecting doctors and nurses to rely on it in remote regions of the NT? I don't get it.

Trust more important than technology.

Are we forgetting there's a military led intervention going on!

Getting patients to present early to clinics at the first sign of illness has always been a challenge. More so since the threat of mandatory child health checks raised the hackles of the community. It's difficult to measure but I suspect electronic sharing of health records is not helping convince reluctant patients to confide in their doctors. If more efficient methods are deterring users than that defeats the whole purpose, not very efficient after all.

Making the Most of Available Options.

Hi Tony

Thanks for joining us for this conversation.

A few months ago I'd never even heard the word eHealth, so this month (eHealth has been our topic of the month heare at Open Forum during November), I've had a bit of a crash course in what the term means.

What I've concluded is that it's a redundant concept.

In 2008, we should expect that the best way of doing things might incorporate some high-tech tools, that's just a reality. It creates an unneccessary psychological divide to seperate eHealth from Health.

We need to stop focusing on the "e" for electronic and start understanding that technology merely a means to the end of those other "e" words: effectiveness and efficency, or even excellence.

The administrative systems of the Australian public health system are not excellent, or even as effective or efficient as they could be. That's not a complaint against the health system in particular though, for instance the same could equally be said of our legal and criminal justice systems.

Canny use of technologies which are already available on the market cheaply or freely would probably achieve much more, much more quickly, for public systems than spending millions on developing new peak bodies, websites or software.

Best practice government procedures and proccurement policies are central to making any public sector function better.

For a start, how much money could be saved if all federal and state governments cut back spending on traditional telecommunications and got some Skype and gmail accounts? Those saving spent on old fashioned health needs (like extra nurses) could bring a real ehealth/health benefit.

A tech-savvy health system does have a lot to offer residents of remote communities by minimising the some of the disadvantages of geographical isolation. But when it comes to the basics like extra doctors, nurses and beds, nothing helps like cold hard cash.

If implementing an idealised ehealth system is not working out, and it appears it's not, then perhaps we should shift our thinking to a broader picture of how governements can make the most of technology to make all public systems more efficient then spend some of the savings on delivering better healthcare services.

I'm looking forward to hearing more ideas from you and our readers over the course of the week.

Wishing you all the best of health

Sally Rose

Blogger-in-Chief

srose@openforum.com.au