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Technology and innovation

The Rise in Consumerisation of IT

Craig Scroggie

Employees are bringing their mobile devices to work and expect IT to support them.

The trend toward employees introducing their own consumer devices - including laptops and mobile devices - into the workplace is resulting in a change of how enterprises deliver services to their employees and customers.

The challenge for IT managers today is to find ways to enable the use of a wide range of technologies in the workplace while ensuring the data residing at the endpoint and in the network is secured and managed appropriately. A key part to managing this change is to put in place policies, educate employees and implement data loss prevention and encryption tools so that organisations can understand where their data is and how it is being used.

Consumerisation of IT is transforming our industry and it's especially transforming the IT function in all enterprises - large and small. This transformation has been driven by the explosive growth of mobile devices.  Smart phones and smart mobile devices, are outstripping PCs by a very large number in terms of their shipments, and eventually, they will dominate in terms of the way people access the Web, and in many cases access applications.

Employees are bringing these to work and they expect IT to support their mobile devices.  The days in which IT can dictate the standard device are vanishing. Rather than trying to hold on to control, some companies have embraced the change and moved to a model in which they allow employees to bring their own PC or mobile device to work, and the company will accommodate it.

A New Approach to Capitalism in the 21st Century

Bill GatesBy Bill Gates

We have to find a way to make the aspects of capitalism that serve wealthier people serve poorer people as well.

Thirty years, twenty years, ten years ago, my focus was totally on how the magic of software could change the world. I believed that breakthroughs in technology could solve key problems. And they do, increasingly, for billions of people. But breakthroughs change lives primarily where people can afford to buy them, only where there is economic demand, and economic demand is not the same as economic need.

There are billions of people who need the great inventions of the computer age, and many more basic needs as well, but they have no way of expressing their needs in ways that matter to the market, so they go without.

If we are going to have a chance of changing their lives, we will need another level of innovation. Not just technology innovation, we need system innovation.

Enterprise-ing Web 2.0

Greg Stone's picture

Interoperability is emerging as the key to making Web 2.0 transferable to the corporate environment.

There have been countless discussions on how consumer expectations set by Web 2.0 are being transferred to the workplace. Based on working with Web 2.0, users increasingly expect to exert more control over their work experiences and to participate in them. They expect business applications to adjust to the way they work, rather than accept a suboptimal experience. This we know.

Ultimately, Web 2.0 is not really about the technology. It's about social networks and users' control of their experience. The way to achieve this movement of power to the end user in the enterprise is through a composite solution that meshes software, services and the web and considers the business user as well as the developer.

Composite applications are the business users' equivalent of Web 2.0 and mash-ups. They provide a mechanism for multiple technology vendors to participate in a solution that, in its simplest form, decouples information from line-of-business (LOB) applications like CRM or ERP and surfaces it in a more usable way.

The real value of technical innovation

proberts's picture

Yes, process and entreprenurial innovation is crucial - but let's not forget the importance technical innovation.

It is always hazardous to make a distinction between technical and non-technical innovation, lest one be accused of favouring one over the other. As has been pointed out, technical innovation is still a critical area where Australia is falling behind the rest of the world.

Business spends only the equivalent of one per cent of GDP on R&D, half the OECD average and a third of that of the leaders - even Icelandic business does better. Our venture capital sector which might fund businesses to come from research is 0.1 per cent of GDP - again even Iceland manages more. Australia accounts for a mere one half of one per cent of global exports in technology-intensive industries.

The fact is there are few R&D driven business on the stock exchange other than the familiar, Cochlear, Resmed and CSL. Most of our top companies are banks or miners. Multi nationals from Ericcson to JDS Uniphase have voted with their feet and ceased large scale R&D in Australia while most global giants in pharmaceuticals and IT spend a fraction on R&D locally compared to overseas rates.

Interoperability By Design

Greg Stone's picture

It's no secret the Federal government wants to reinvigorate Australian innovation policy.

In the last month alone, the government announced more than 630 submissions have been received towards its Review of the National Innovation System. It also launched a national program of festivals to increase innovation awareness in the wider community.

We know innovation is central to Australia's economic future, arresting the ‘brain drain' and ensuring we continue to build strong, non-resources led, alternative export industries, among other macroeconomic drivers. We also know that government policy provides a strong foundation for fostering and encouraging innovation.

But it's also up to industry and the businesses within them to make incisive judgements on how to best leverage the skills and resources they have to ensure Australia retains a reputation for innovation, particularly on the international stage.

Consider these examples. If we cast our eyes back to the contract manufacturing boom in the late '90s and early '00s, there was a call to action to Australian business to focus on the value-added areas where we are traditionally strong - engineering, design and R&D - rather than on trying to keep dwindling local production facilities open.

The source of Australian innovation

proberts's picture

Innovation comes from entrepreneurs - and rarely from science.

There is a pervasive Australian myth that goes something like this: innovations come from brilliant scientists who pass on their discoveries to grateful businessmen and women and, eventually, the consumer. This linear progression does occur, but is a rarity compared to the real source of Australian innovation - the entrepreneur.

The world's stock of science and technology is increasing at a rapid rate and, in fact, there is already enough of it around to fuel a number of industrial revolutions. What is in short supply are the people who can assemble technologies and ideas into a coherent business plan, raise the finance and assemble the team that can turn all these inputs into something consumers value - in short, into an innovative product or service.