• A fresh approach to the transformation of the financial services sector

    Jeffrey Tobias     |      February 15, 2019

    The report on Australia’s troubled financial institutions only scratches the surface of the problems they face. True business transformation requires a cultural shift to serve customers with respect, empathy and passion, but it’s the only way for companies to survive in an ever more competitve world.

  • Having a hobby can help you at work

    Open Forum     |      February 13, 2019

    Employees who enjoy sporting, learning and volunteering activities outside work are more likely to get a better night’s sleep and be more proactive in their job, according to Curtin University researchers.

  • Swift action required on banking criminality

    Liz Campbell     |      February 9, 2019

    Trust is hard to define, but it’s certainly difficult to build and its easily lost. With people’s trust in Australia’s banks at an all time low, strong action against wrong doers is required alongside tighter controls in the future.

  • Australia’s banks given a decade to change their ways

    Diane Nazaroff     |      February 8, 2019

    Banks given a decade of work to change their culture and governance and while some of the big hits failed to materialise, the banking royal commission’s final report still lays out serious challenges for the industry, according to experts from the UNSW Centre for Law, Markets and Regulation.

  • Fairer recruiting means better business

    Robert Wood     |      January 30, 2019

    Diverse, inclusive businesses are more profitable, creative, and productive and overcoming unconscious biases during recruitment can help organisations find the best person for the job.

  • The surprising downsides to working at home

    Libby Sander     |      January 21, 2019

    Working at home appears to have many advantages in this digital age, but as well as social isolation, home working can have other drawbacks too.

  • Brick-bait: three tricks up retailers’ sleeves to lure you back to physical shops

    Eloise Zoppos     |      January 19, 2019

    Department stores and clothing retailers are drawing on consumer behaviour and psychological research to compete with online shopping.

  • 4 ways to wreck your own job interview

    Janina Steinmetz     |      January 11, 2019

    Sidestepping some common traps when trying to make a good impression can help interviewers see you as a more competent, motivated, and likeable potential employee.

  • The perpetual denial of Canberra’s policy trials

    John Hewson     |      January 10, 2019

    The most concerning aspect of Australia’s economic debate at present, with a Federal election promised for May 2019, is the rapidly widening gap between political narratives and the lived experience of voters.

  • What’s really eating Apple

    Arturo Bris     |      January 10, 2019

    Apple’s dizzying rise to become the world’s most valuable company has stalled recently, with disappointing results in China and lower take up of its new iPhones. Tim Cook’s leadership is being questioned as a result, but Steve Jobs wouldn’t be doing any better.

  • What the Modern Slavery Act means for Australian firms

    Open Forum     |      December 11, 2018

    Australia has joined Britain, France and other nations in passing legislation to compel domestic companies to address the reality of slavery in their international supply chains.

  • Will Hayne blink?

    Warren Staples     |      December 8, 2018

    With public hearings finished, insiders are making a last-ditch bid to either soften or sidetrack the final report of the banking royal commission.