AI in the public service

Should GenAI be rapidly rolled out to improve public service policymaking and delivery? Or is a more cautious approach needed to rebuild trust after Robodebt? Senior public servants think GenAI will boost productivity – but are worried about the risks.

Taming the NDIS

The much vaunted National Disability Insurance Scheme has proved to be a money pit and maintaing the provision of high quality disability services will pose a significant challenge for the Albanese government’s second term.

The pros and cons of robot carers

Technology manufacturers are getting excited about the potential for robots to help care for the sick, injured and elderly, but vulnerable people themselves may be less keen and society needs to put robust regulations in place to deal with issues as they emerge.