AI in the public service

Should GenAI be rapidly rolled out to improve public service policymaking and delivery? Or is a more cautious approach needed to rebuild trust after Robodebt? Senior public servants think GenAI will boost productivity – but are worried about the risks.

Reforming public service leadership

Australia’s public service needs a more robust system for decision-making and policy planning to navigate increasing complexities and become more resilient to change.

Canberra embraces AI

The Australian Public Service will become one of the first in the world to use AI when it trials Microsoft’s 365 Copilot software next year.

Plain speaking for the public service

The ways public servant policy advisers articulate arguments, communicate ideas and influence decision-makers are in urgent need of reform.

How the Australian public service really works

Appreciating the subtle interplays of power in the Australian Public Service, and the difference in outlook between politicians and public officials, is a vital first step in getting anything done.

“Congestion busting” in the public service

Scott Morrison’s decision to put himself directly in charge of the public service underlines his interest in seeing more innovative policy and better delivery from an institution that’s soft pedaled on both for some time.