• Naming names won’t stop abuse on social media

    Elise Thomas     |      October 11, 2021

    Anonymity sometimes cloaks abusive behaviour online, but social media users aren’t necessarily less abusive under their real names, or mandating identification may not resolve the problem.

  • The insights and idiocy of social media research

    Nicole Cruz     |      July 12, 2021

    The methods used to generate evidence for seemingly significant scientific findings regarding social media can also seem to support nonsensical claims.

  • Why TikTok isn’t really a social media app

    Fergus Ryan     |      March 12, 2021

    There’s one thing we’re all getting wrong about TikTok: it’s not really a social media app.

  • Social media detox

    Roger Patulny     |      March 11, 2021

    Short-lived as it was, Facebook’s removal of Australian news raised interesting questions about our dependence on social media and whether we can do without it.

  • How businesses can head off social media storms

    Stephan Ludwig     |      March 4, 2021

    An analysis of almost half a million online complaints suggests businesses need to respond fast with empathy and explanations to minimise the damage, but few firms understand the need for transparency.

  • How tech giants swallowed the web

    Jennifer Grygiel     |      February 28, 2021

    When Facebook disabled Australians’ access to news articles on its platform, and blocked sharing of articles from Australian news organizations, the company moved a step closer to killing the World Wide Web.

  • Facebook could face serious consequences over news ban

    Craig Donaldson     |      February 20, 2021

    Facebook’s botched takedown of content publishers yesterday will likely have serious reputational and commercial consequences for the social media platform, says UNSW Business School’s Rob Nicholls.

  • Shutting the stable doors of social media

    Timothy Graham     |      January 8, 2021

    The past few years have presented high stakes . Yet there have been plenty of opportunities to stop the situation snowballing to where it is now.

  • Recruiters shouldn’t bother stalking applicants’ social media profiles

    Craig Donaldson     |      November 26, 2020

    UNSW Business School research has found there is little to no correlation for recruiters between a job candidate’s social media profile and potential on-the-job performance or retention levels.

  • Will Facebook pull news from its Australian site?

    Rob Nicholls     |      September 2, 2020

    Facebook has announced it will ban publishers and people in Australia from sharing local and international news on Facebook and Instagram if a proposal to force tech giants to pay for news becomes law.

  • Sharing to social media: Sensationalism or social good?

    Rachel Gray     |      August 12, 2020

    People should consider the implications of posting images and footage of tragic events online, says UNSW’s Alyce McGovern. 

  • COVID-19 denial is spreading on social media

    Elise Thomas     |      April 16, 2020

    Governments and health authorities should take steps to tackle the growing pockets of coronavirus denialism within their communities, as a war against this invisible enemy cannot be won if people don’t believe it exists.