• The insights and idiocy of social media research

    Nicole Cruz     |      July 12, 2021

    The methods used to generate evidence for seemingly significant scientific findings regarding social media can also seem to support nonsensical claims.

  • Why TikTok isn’t really a social media app

    Fergus Ryan     |      March 12, 2021

    There’s one thing we’re all getting wrong about TikTok: it’s not really a social media app.

  • Social media detox

    Roger Patulny     |      March 11, 2021

    Short-lived as it was, Facebook’s removal of Australian news raised interesting questions about our dependence on social media and whether we can do without it.

  • How businesses can head off social media storms

    Stephan Ludwig     |      March 4, 2021

    An analysis of almost half a million online complaints suggests businesses need to respond fast with empathy and explanations to minimise the damage, but few firms understand the need for transparency.

  • How tech giants swallowed the web

    Jennifer Grygiel     |      February 28, 2021

    When Facebook disabled Australians’ access to news articles on its platform, and blocked sharing of articles from Australian news organizations, the company moved a step closer to killing the World Wide Web.

  • Facebook could face serious consequences over news ban

    Craig Donaldson     |      February 20, 2021

    Facebook’s botched takedown of content publishers yesterday will likely have serious reputational and commercial consequences for the social media platform, says UNSW Business School’s Rob Nicholls.

  • Shutting the stable doors of social media

    Timothy Graham     |      January 8, 2021

    The past few years have presented high stakes . Yet there have been plenty of opportunities to stop the situation snowballing to where it is now.

  • Recruiters shouldn’t bother stalking applicants’ social media profiles

    Craig Donaldson     |      November 26, 2020

    UNSW Business School research has found there is little to no correlation for recruiters between a job candidate’s social media profile and potential on-the-job performance or retention levels.

  • Will Facebook pull news from its Australian site?

    Rob Nicholls     |      September 2, 2020

    Facebook has announced it will ban publishers and people in Australia from sharing local and international news on Facebook and Instagram if a proposal to force tech giants to pay for news becomes law.

  • Sharing to social media: Sensationalism or social good?

    Rachel Gray     |      August 12, 2020

    People should consider the implications of posting images and footage of tragic events online, says UNSW’s Alyce McGovern. 

  • COVID-19 denial is spreading on social media

    Elise Thomas     |      April 16, 2020

    Governments and health authorities should take steps to tackle the growing pockets of coronavirus denialism within their communities, as a war against this invisible enemy cannot be won if people don’t believe it exists.

  • Is social media addictive?

    Open Forum     |      December 17, 2019

    Is social media addictive? Really, truly addictive? Is it so compelling and rewarding for some excessive users that it affects behaviour and choices in “real” life, like substance abuse and gambling?