Implementing flexibility is a challenge and may require some "hand-holding", especially for managers who have not gone through their own flexibility experience.

Flexibility - just do it! That's the message I hear from the "converted".  As though managing a flexible workforce were the easiest thing to do, and not the challenge that it is. 

A little acknowledgement that flexible work practices require a new way of thinking about work, and some assistance with making practical changes, would go a long way. 

Yesterday I heard a senior leader express his commitment to embedding flexibility into his business (it was one of Australia's leading banks), his acknowledgement of the demographically driven economic imperatives of flexibility (read here: the increased number of women in the workforce and ageing population) AND an acknowledgement that managers may need some hand-holding when entering this brave new world. What a relief. Now managers in his business can ask for a helping hand. 

When we acknowledge that implementing flexibility is a challenge, especially for managers who have not gone through their own flexibility experience (eg working in a job-share - and frankly, how many people have done that?), we can create a space for a more open conversation about what managers need to implement flexible work practices.